Starting in October and continuing through November, Spectrum will transition current and potential new subscribers to the new bulk service offered to Heritage Village residents. In the next few weeks, and throughout the transition period, residents will receive mailers with instructions on accessing these new bulk services.
Essentially, there are a few main steps:
Step 1 Wait to receive Spectrum mailer. Once received, please call the number provided on the mailer and order the equipment for the bulk service
Step 2 When the equipment is delivered to your unit, inspect to make sure you have the equipment you ordered in Step 1, (mailer will tell you what to order)
Step 3 Self-install hardware sent to you on the Activation (cut-over) Date sent to you on the mailer. Do not install the equipment prior to the date provided to your unit, your equipment will not work! If you need assistance with the installation, please call the support number provided on the postcard, on or after the Activation Date.
Step 4 Return old Spectrum equipment if you have any, as indicated on the Spectrum mailer.
Click here for a PDF document with more details. It includes estimated Activation Dates for all units. It is important that you contact Spectrum when you receive information from them in the mail and at the number provided on the mailer. If you are out of town during this time, you can call Spectrum on your return and they will arrange delivery of your equipment and installation beyond their scheduled timeframe.
If you have questions during the process, please email HeritageSpectrum1@charter.com
Don't Miss the Heritage Village Harvest Fair on Saturday, October 15, 11 a.m. – 3 p.m.
Featuring: Musical Performances, Chair Massage, Roaming Magician, Golf and Archery Demonstrations, Pie Baking Contest, Face Painting, Music Education with Waterbury Symphony Orchestra Educator, Trunk or Treat, Food Trucks, and more.
General Admission is free. Rain date is Sunday, October 16. This event will be outdoors in the area between the Ethan Allen Library and the Activities Building. The area will be closed to traffic from 6 a.m. to 4 p.m. See page 24 of the October Bulletin for more details.
Food Trucks: Grilled Cheese Food Truck and Fire Engine Pizza Truck. Food Trucks require reservations and payment to be made at the Activities Desk by Friday, October 7.
Pie Baking Contest: Are you a baker who takes pleasure making a delicious pie for all to enjoy? We hope you will enter the Harvest Fair Pie Baking Contest. Pick your favorite or most asked for specialty pie. Sign up by Friday, October 7. The contest is limited to 10 entrants. Click here for contest rules and entry form. For details, call the Activities Desk at 203-264-9644, option 2.
Trunk or Treat: We are looking for 3 additional volunteers to decorate the trunks of their car and distribute individually wrapped candy to the grandchildren. Please contact the Activities Desk for more information, 203-264-9644, option 2
Volunteers are needed for the Harvest Fair. Please contact the Activities Desk at 203-264-9644, option 2 to learn more.